SHIPPING POLICY

U.S. DOMESTIC SHIPPING

www.monobclothing.com accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received and expedited shipping orders, such as 2-Day Air, are elevated in priority to meet the delivery deadline. Orders placed from Friday to Sunday will be processed the following Monday.

 

Orders placed are usually processed and shipped within 2-5 business days from the time the order is placed, but this depends on the volume of orders we receive. Our busiest times start from August until the end of the year. Expedited orders placed before 10:00 am PST will be processed and shipped out the same business day. 

 

All orders are shipped from our location in Los Angeles California via FedEx, UPS, and USPS. Mono B ships to all 50 U.S. states and follows the standard methods available by UPS. Third party carrier options are available upon request. (Please contact us in advance for the additional information and its arrangement)


We do not ship to PO Boxes or APO or FPO address (USPS options are available for PO Boxes). Orders that contain a different shipping address from billing address may be subject to review in which case the customer will need to be contacted. This can delay the shipping time. Mono B cannot guarantee same day expedited shipping when an order is placed on hold for review.

 

Alaska, Hawaii, APO/ FPO, P.O. Boxes and U.S. Territories:

Only standard delivery is available.

All packages are sent via United States Postal Services.

U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.

INTERNATIONAL SHIPPING

We provide International shipping including Canada, UK, Europe, South America, etc. International clients may wish to use a freight forwarder, and please contact us for additional information for shipping quotation. All International sales are final 

BACKORDERS

Backordered styles will ship as they arrive without contact from us unless you request otherwise in the Special Comments field on the order. Shipping charged on all backorder shipments.

*Quoted shipping cost is an estimate only. Charged shipping cost will never be more than quoted during checkout and is usually a bit less. Shipping charged on all backorder shipments. The total cost of shipping for an order will depend on the number of shipments needed to complete the order.

POLICY & TERMS

Shipping fees are non-refundable. If you refuse any shipments from www.monobclothing.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. Please also note that all return and exchanges, there will be restocking fee. To avoid restocking fees, please consult with us prior to its arrangement.